In today's Enterprise market, vendors are promoting integrated voice, data, and video IP based services for call centers, network backbones and to the desktop. We develop the strategies that should be pursued to take maximum advantage of the technologies in this merging environment and help distinguish the hype from operational realities. Network consulting and development by long-term/tactical strategy evaluation, voice, data, video services and selection of the most appropriate technology solutions to meet the business needs of the enterprise at the lowest cost. Specific focus is placed on call centers, business resilience planning, outsourcing and operating procedures in designing the technology solutions that are cost-effective and easiest to manage.